To further understand the impact of its work, the Better Work Programme commissioned Tufts University to conduct an independent impact assessment. Since the programme’s inception, Tufts’ interdisciplinary research team has gathered and analysed nearly 15,000 survey responses from garment workers and 2,000 responses from factory managers in Haiti, Indonesia, Jordan, Nicaragua and Vietnam.
The analysis of these responses represents an in-depth evaluation of Better Work’s effectiveness in changing workers’ lives and boosting factory competitiveness. The researchers used different experimental strategies to evaluate the impact of the programme. These included a strategy to isolate the impact of the programme using randomised intervals of time – reflecting factories’ different periods of exposure to Better Work services – as well as a randomised controlled trial to evaluate the impact of the supervisory skills training.
By capturing this unique set of data and by establishing a rigorous analytical framework and methodology, the researchers were able to test – often for the first time – hypotheses on multiple issues including human resource management strategies, firm organization and global supply chain dynamics. Their assessment is an invaluable contribution to the world’s understanding of labour in global supply chains.
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